TERMS OF SERVICE

Welcome to TM Nails! By using our website and services, you agree to abide by the following terms:

  1. Acceptance of Terms

By accessing and making purchases on TM Nails, customers are considered to have read, understood, and agreed to these Terms of Service.

TM Nails reserves the right to modify or update these terms without prior notice.

  1. Account and Security

Customers are responsible for securing their account and personal information.

If you notice any unauthorized access to your account, you must notify TM Nails immediately for assistance.

TM Nails reserves the right to suspend or block an account if fraudulent activity or violations of the terms are detected.

  1. Purchase and Payment Regulations

Customers must provide accurate information when placing an order.

TM Nails offers several secure payment methods.

Orders will only be confirmed once TM Nails receives valid payment.

  1. Shipping and Returns

Delivery time depends on the shipping address and the carrier.

The return policy applies to cases where products are defective, damaged, or delivered incorrectly.

Details about shipping and returns are outlined in the Shipping Policy and Return Policy.

  1. Rights and Responsibilities

TM Nails reserves the right to refuse service if illegal activity or fraud is detected.

Customers are prohibited from using the website for unlawful purposes or activities that may harm TM Nails or other users.

All content on the website (images, text, trademarks, etc.) is owned by TM Nails and cannot be copied or used without consent.

  1. Dispute Resolution

Any disputes between TM Nails and customers will be resolved in a spirit of cooperation and goodwill.

If an agreement cannot be reached, the dispute will be resolved in accordance with Vietnamese law.

  1. Contact Information

If you have any questions regarding the Terms of Service, please contact us:

Hotline: +1 (909) 358-7650

Email: sales@tmnails.com cs@tmnails.com

Working hours: 08:00 – 18:00 (Monday – Saturday)

TM Nails is committed to ensuring the security of payment information and providing the safest and most convenient shopping experience for customers.

8. SMS Consent

 “Mobile opt-in and  phone numbers for the purpose of SMS are not shared with any third parties or affiliate companies for marketing purposes”

Types of SMS Communications

Upon consenting to receive text messages from TM NAILS, you may receive communications related to Appointment reminder; Payment Inquiry, Follow-up messages . Please note that standard messaging disclosures apply.

Message Frequency

Our SMS message frequency is estimated to be about 100-10.000 text messages daily across all users.

Potential Fees for SMS Messaging

Carriers may charge fees for each message sent or received. These fees can vary based on the carrier’s pricing structure and whether the message is sent domestically or internationally.

Opt-In Method

Customers may opt-in for SMS messaging from TM NAILS verbally during a call initiated through our website tmnails.com. During the call, customers will be asked: “Do you agree to receive texts from TM NAILS? Message frequency varies. Message and data rates may apply. Text HELP for help, text STOP to opt-out. See our privacy policy at https://tmnails.com/privacy-policy/. This consent agreement will not be shared with third parties and affiliates for marketing purposes. No SMS communication will be initiated without customer consent.

Opt-out Method

Customers can opt-out of SMS messaging from TM NAILS by replying STOP at any time to any received SMS message. Once opted-out, they will receive no further SMS communication. Customers can opt back in at any time by replying START.

Help Method

Customer will be getting an assistance by sending the key words HELP and they will be getting a link for our website tmnails.com.

Standard Messaging Disclosures

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